Hebrew-speaking Customer Service Consultant

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Join this huge organisation if you have a passion for the Travel Industry. Hebrew language skills for the Hebrew market Flight reservation bookings, re-bookings and re-routings Handling of special service requests Offering and processing of direct sales options Be friendly and courteous to the customers at all times Demonstrate a professional manner on the phone Adhere to service standards in conversations Anticipate customer needs Offer alternatives actively Customer orientation: Directing energy towards satisfying customer needs. The willingness to, and satisfaction gained from rendering a service to customers. Dedication: the ability to complete assigned tasks according to specifications. Deals with a fluctuating workload and still meets deadlines through dedication and tenacity despite difficulties. Disciplined: the capability and willingness to follow prescribes rules, procedures and instructions, and work within given structures Exercising Judgement: the ability to utilise appropriate information to make decisions in different situations which is conducive to delivering a quality service Flexible: the willingness and preparedness to modify anything if it makes business and also personal sense Organised: the ability to complete repetitive tasks (the mundane, routine or administrative elements of work) with patience, perseverance and within required standards Patience: the ability to display a quit and self possessed disposition, able to endure provocation without becoming stressed Representing the Organisation: creating and maintaining a positive image of the organisation amongst internal and external role players such as employees, colleagues, customers, suppliers, competitors and partners Stress Resilience: the ability to work under pressure in terms of stringent time/deadlines, fluctuating increases/decreases in workload and different shift rotations, at the same time identifying stressors and managing stress in such a way that good mental and physical health is maintained. Company Description: Fast growing professional company Fantastic International Company Great International Company
Remuneration: R84,000	Benefits: Incredible Benefits	Job Level: Junior	Job Type: Permanent
Province: Western Cape	City: Cape Town	Reference: #Hebrew

Join this huge organisation if you have a passion for the Travel Industry.

Hebrew language skills for the Hebrew market
Flight reservation bookings, re-bookings and re-routings
Handling of special service requests
Offering and processing of direct sales options
Be friendly and courteous to the customers at all times
Demonstrate a professional manner on the phone
Adhere to service standards in conversations
Anticipate customer needs
Offer alternatives actively

Customer orientation: Directing energy towards satisfying customer needs. The willingness to, and satisfaction gained from rendering a service to customers.
Dedication: the ability to complete assigned tasks according to specifications. Deals with a fluctuating workload and still meets deadlines through dedication and tenacity despite difficulties.
Disciplined: the capability and willingness to follow prescribes rules, procedures and instructions, and work within given structures
Exercising Judgement: the ability to utilise appropriate information to make decisions in different situations which is conducive to delivering a quality service
Flexible: the willingness and preparedness to modify anything if it makes business and also personal sense
Organised: the ability to complete repetitive tasks (the mundane, routine or administrative elements of work) with patience, perseverance and within required standards
Patience: the ability to display a quit and self possessed disposition, able to endure provocation without becoming stressed
Representing the Organisation: creating and maintaining a positive image of the organisation amongst internal and external role players such as employees, colleagues, customers, suppliers, competitors and partners
Stress Resilience: the ability to work under pressure in terms of stringent time/deadlines, fluctuating increases/decreases in workload and different shift rotations, at the same time identifying stressors and managing stress in such a way that good mental and physical health is maintained.

Company Description:

Fast growing professional company
Fantastic International Company
Great International Company

Remuneration:

R84,000

Benefits:

Incredible Benefits

Job Level:

Junior

Job Type:

Permanent

Province:

Western Cape

City:

Cape Town

Reference:

#Hebrew